Privacy Policy

Pure Petals processes personal data carefully and in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains which data we collect, why we collect it, and what rights you have.

We process data you provide to us directly, such as your name, address, email address, phone number, order details, workshop details, and the contents of messages sent through forms or email. We may also process limited technical data, such as your IP address, browser information, and cookies required for a properly functioning website.

We use this data to perform agreements, process orders, administer workshops, enable payments, contact you, answer questions, secure the website, and comply with legal obligations such as tax retention requirements.

We do not retain personal data longer than necessary for the purpose for which it was collected. Data we must retain for administrative purposes, such as invoices and payment records, is kept for as long as legally required. Contact requests and enquiries are retained only for as long as needed for handling and follow-up.

We do not sell your personal data. If necessary for our services, we only share data with parties that support us, such as payment providers, delivery services, hosting providers, or accounting software. Where required, we enter into data processing agreements with processors.

Our website may use functional cookies and limited analytics cookies to ensure the website works properly and to improve performance. If we later use marketing or tracking cookies, we will request consent in advance through a cookie notice.

You have the right to access, correct, delete, restrict processing of, transfer, and object to the processing of your data, insofar as permitted by law. You can contact us via the email address listed on this page. You also have the right to lodge a complaint with the Dutch Data Protection Authority.

We take appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. Access to personal data is limited to persons or parties who need this data to perform their work.

If you have questions about this privacy policy or the processing of your personal data, you can contact Pure Petals by email or phone. If we cannot resolve the matter together, you may file a complaint with the Dutch Data Protection Authority.